Legal
Returns & warranty
UroSure Wholesale accepts returns and replaces damaged or lot-deviated kits according to the policy summarized below. Specific return windows and remedy details are documented in your purchase agreement; for any case-by-case question, contact your sales rep first so we can resolve it directly.
What this page covers
- 01 Return windows and accepted reasons.
- 02 Damage and lot-deviation reporting and replacement process.
- 03 Limited warranty scope and remedy.
- 04 How to contact wholesale customer service.
For specific questions related to this policy, contact sales@urosurewholesale.com.